Creating Customer Value — Free eBook
1 min readNov 27, 2019
Hey everyone! I’ve published a free eBook on creating customer value.
You’re probably aware that the world isn’t short on ideas. Ideas are worthless without a tireless pursuit to their execution.
Whilst these days a lot of organisations have developed mature agile delivery processes, there’s one area that’s still lacking which is critical to product success — Product Discovery.
Product Discovery is the process of understanding your customer and translating this understanding into value.
“there is a tremendous amount of craft between a great idea and a great product” — Steve Jobs
What’s Inside?
- Why you should focus on problems before ideas
- Common reasons that products fail
- How digital is enabling a shift in power for consumers
- Why a new approach to leadership is required that is anchored on the customer
- How to focus on the right activities for your business maturity
- Simple strategies for creating products that customer’s love
- Why digital requires a new approach to strategy
Download it now
You can download the eBook on my website https://www.steveforbes.com.au/creating-customer-value