Steven ForbesinXientaFive technologies to keep an eye on in 2021We’ve made a prediction for the 5 technologies which will see big advances in 2021.2 min read·Nov 11, 2020----
Steven ForbesinXientaWhy Is Product Strategy Confusing?One of the biggest difficulties I see in organisations is the creation of a product strategy. If this is true of your organisation, you…8 min read·Oct 15, 2020----
Steven ForbesinXientaThe Two Product Roles you probably haven’t thought about…Platform Product Managers and Developer Experience are two emerging roles that have not traditionally been on technology org charts…7 min read·Sep 21, 2020----
Steven ForbesinXientaHow responsive is your organisation?I hope you’re all staying safe and healthy where ever in the world you are. It’s a crazy time we are currently experiencing. We’re dealing…8 min read·Apr 30, 2020----
Steven ForbesCreating Customer Value — Free eBookHey everyone! I’ve published a free eBook on creating customer value.1 min read·Nov 27, 2019----
Steven ForbesPrioritising Customer Pain PointsThis weekend as I sat looking at the brake lights of the car in front of me, I reflected how everyone’s frustration threshold is different.2 min read·Sep 10, 2019----
Steven ForbesCustomer Gains vs. PainsLast week one of our designers facilitated her first brainstorming session. It was fantastic.3 min read·Aug 19, 2019----
Steven ForbesThe 3 types of customer jobWhilst most product people will have no issue identifying the functional jobs for a customer, the reality is that it is much more complex.4 min read·Aug 13, 2019----
Steven ForbesAn agile coach won’t fix your product problemsWhere an agile coach focuses on the process to optimise the what and the how, a Discovery coach focuses on the why.3 min read·Aug 8, 2019----
Steven ForbesHow milkshakes held the key to product successWhen Clayton Christensen wrote the ‘Innovators Dilemma’, he told a story of a fast-food chain who wanted to boost Milkshake sales.4 min read·Jul 28, 2019----