COVID-19 has changed how we live and work forever. 2020 has presented challenges that will shape the next decade. But, technology change continues to accelerate.

We’ve made a prediction for the 5 technologies which will see big advances in 2021.

Social Distancing & Contact Tracing Technologies

Businesses returning to work will need to design for…


Black and white photo of a chess board
Photo by Felix Mittermeier on Unsplash

One of the most common difficulties I see in organisations is the creation of a product strategy. If this is true of your organisation, you are not alone. …


https://www.pexels.com/photo/coding-computer-data-depth-of-field-577585/

If there’s one technology change that sums up the last decade it is the “cloud”. Cloud services such as AWS, Azure, and the Google Cloud Platform started with a promise of cost reduction through the use of shared infrastructure that scaled based on your needs.

Why waste money running big…


Snails Pace?

I hope you’re all staying safe and healthy where ever in the world you are. It’s a crazy time we are currently experiencing. We’re dealing with a new range of complexities, stresses, and anxieties due to this awful, awful virus.

It’s been a while since I’ve written to you all…


Hey everyone! I’ve published a free eBook on creating customer value.

You’re probably aware that the world isn’t short on ideas. Ideas are worthless without a tireless pursuit to their execution.

Whilst these days a lot of organisations have developed mature agile delivery processes, there’s one area that’s still lacking…


Every weekend I visit the South Melbourne Market on our weekly pilgrimage to the local coffee roaster. Their blend of Brazilian and New Guinean beans have become somewhat of a staple.

As the hoards flock to pick up their fresh produce, French pastries, and a takeaway paella, the car parks…


Last week one of our designers facilitated her first brainstorming session. It was fantastic.

We started with a clear objective. Increase our app store rating. In less than 60 minutes, we generated 100’s of ideas which we are now planning to put into action.

One of the tools from the…


Speak to anyone who knows me, and they’ll tell you that I’m a pretty big Apple Fanboy. Whether it’s a new MacBook, iPhone, Apple Watch, or iPad, there’s a good chance I’ll look to buy it as soon as it comes out.

My habit started about 15 years ago when…


For many years now, agile has been enjoying its time in the sun as the en vogue method for product development.

For teams making the switch, whilst agile can bring lots of improvements, it can also cause a few headaches. …


When Clayton Christensen wrote the ‘Innovators Dilemma’, he told a story of a fast-food chain who wanted to boost Milkshake sales.

Analysis of sales discovered that 40 per cent of their customer purchases were first thing in the morning, by commuters who ordered takeaway.

The finding puzzled researchers. What was…

Steven Forbes

Head Of Digital at Xienta. Helping organisations build great products. Digital Strategy | Engineering | Customer Experience.

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