Published inXientaFive technologies to keep an eye on in 2021We’ve made a prediction for the 5 technologies which will see big advances in 2021.Nov 11, 2020Nov 11, 2020
Published inXientaWhy Is Product Strategy Confusing?One of the biggest difficulties I see in organisations is the creation of a product strategy. If this is true of your organisation, you…Oct 15, 2020Oct 15, 2020
Published inXientaThe Two Product Roles you probably haven’t thought about…Platform Product Managers and Developer Experience are two emerging roles that have not traditionally been on technology org charts…Sep 21, 2020Sep 21, 2020
Published inXientaHow responsive is your organisation?I hope you’re all staying safe and healthy where ever in the world you are. It’s a crazy time we are currently experiencing. We’re dealing…Apr 30, 2020Apr 30, 2020
Creating Customer Value — Free eBookHey everyone! I’ve published a free eBook on creating customer value.Nov 27, 2019Nov 27, 2019
Prioritising Customer Pain PointsThis weekend as I sat looking at the brake lights of the car in front of me, I reflected how everyone’s frustration threshold is different.Sep 10, 2019Sep 10, 2019
Customer Gains vs. PainsLast week one of our designers facilitated her first brainstorming session. It was fantastic.Aug 19, 2019Aug 19, 2019
The 3 types of customer jobWhilst most product people will have no issue identifying the functional jobs for a customer, the reality is that it is much more complex.Aug 13, 2019Aug 13, 2019
An agile coach won’t fix your product problemsWhere an agile coach focuses on the process to optimise the what and the how, a Discovery coach focuses on the why.Aug 8, 2019Aug 8, 2019
How milkshakes held the key to product successWhen Clayton Christensen wrote the ‘Innovators Dilemma’, he told a story of a fast-food chain who wanted to boost Milkshake sales.Jul 28, 2019Jul 28, 2019
